Privacy Policy

1. Account Information

When you create a Zovia account, we collect:

• • **Email address** (for sign-in, account recovery, and important app notifications)
• • **Display name** (editable by you at any time, can be a pseudonym)
• • **Authentication tokens** from Google or Apple if you sign in with those services (we receive only your email and name, not your full Google/Apple account access)
• • **Note:** Zuzzle allows anonymous play without an account. Game progress is stored locally until you choose to create an account.

2. App Data You Create

The content you create varies by app:

• • **Zistil:** Inventory items (names, categories, quantities, expiration dates), item photos, purchase details, insurance policies, serial numbers, notes, voice search queries (transcribed via Google Cloud Speech Recognition API), scanned receipts and barcodes (processed via Google Cloud Vision API)
• • **Zots:** Counter names, current counts, counter history (who incremented/decremented and when), scheduler names, scheduled times, completion records, notes
• • **Zyve:** Activity titles, descriptions, start/end times, activity types (task/meeting/event/reminder/busy block), location names and GPS coordinates (when you add locations), Google Place IDs, attendee assignments, completion status
• • **Zuzzle:** Game progress, puzzle solutions, completion times, best scores, stars earned, daily challenge completions, hints used
• • **Zupply:** Grocery list items (names, categories, quantities), scanned receipts (images processed via Google Cloud Vision API for text extraction, then parsed by Google Gemini AI for intelligent line-item recognition), receipt line items, store visits and nearby store detection (via Google Places API when you grant location permission), price history, purchase matching data
• • **Zynq:** Check-in status (active, paused, escalated), activity timestamps (when you last used your phone), "I'm Good" confirmations, optional location data (only when you choose to share it with check-ins), alert history, pause settings
• • **Spaces (all apps):** Shared space names, member email addresses, member roles, permissions, invite tokens

3. Location Data

**Zyve, Zistil, Zupply, and Zynq collect location data** when you use location-based features:

• • **Zyve:** GPS coordinates of locations you add to activities, Google Place IDs, location names/addresses, your current location (when you enable smart reminders for travel time calculations)
• • **Zistil:** Your current location (optional, for contextual reminders and weather information)
• • **Zynq:** Your current location (optional, only when you choose to include location with "I'm Good" check-ins as a Premium feature). Location is never collected automatically or in the background.
• • **Zupply:** Your current location (optional, for detecting nearby grocery stores when you use Store Mode). Location is sent to Google Places API to find stores near you. Location is only collected when you actively use Store Mode, never in the background.
• • **We do NOT:** Track your location continuously, store location history, use background location tracking, or monitor your movements.
• • **Other apps:** Zots and Zuzzle do NOT collect any location data.

4. Photo Data

**Zistil and Zupply collect photos** for receipt scanning and documentation:

• • **Zistil item photos:** Up to 3 photos (Premium) or 6 photos (Gold) per item for insurance documentation
• • **Zistil receipt photos:** Scanned receipts and purchase documentation
• • **Zupply receipt photos:** Receipt images for OCR scanning (processed via Google Cloud Vision API to extract line items and prices)
• • **Storage:** Photos are compressed and stored in Firebase Storage
• • **Other apps:** Zots, Zyve, Zynq, and Zuzzle do NOT access your camera or photo library.

5. Usage and Technical Data

To improve our apps and fix bugs, we collect:

• • **Device information:** Device model, operating system version, app version, timezone
• • **Performance data:** App crash reports, error logs (via Firebase Analytics)
• • **Feature usage:** Which screens you view, which features you use (we track that you used a feature, not what specific data you entered)
• • **Game events (Zuzzle):** Level starts, completions, failures, hint usage, session duration
• • **Weekly credit usage (Zistil):** Number of voice searches used per week
• • **We do NOT track:** Your browsing outside our apps, your behavior for advertising purposes, or sell any usage data to third parties.

6. Payment Information

When you make a purchase (subscription or one-time), payment is processed entirely by Apple App Store or Google Play Store. We receive only:

• • **Purchase confirmation:** That you purchased a specific tier or product
• • **Transaction ID:** A unique identifier from Apple/Google for verification
• • **Purchase date:** When the purchase was made
• • **Subscription status:** For apps with subscriptions (Zynq, Zupply), whether your subscription is active, expired, or canceled
• • **We NEVER see:** Your credit card numbers, billing addresses, or any payment method details. All payments are processed by Apple or Google.
• • **Subscription apps:** Zynq and Zupply offer auto-renewable monthly and yearly subscriptions, as well as lifetime (one-time) purchase options. Subscriptions auto-renew until canceled at least 24 hours before the current period ends.
• • **One-time purchase apps:** Zistil, Zots, Zyve, and Zuzzle offer lifetime purchases only with no recurring charges.

Cloud Storage

Your data is stored securely on **Back4App** (Parse Server), a trusted cloud hosting provider. All data is:

• • **Encrypted in transit** (HTTPS/TLS 1.2+)
• • **Encrypted at rest** (AES-256 encryption)
• • **Backed up regularly** to prevent data loss
• • **Access-controlled** using role-based permissions (you can only access your own data and Spaces you're a member of)
• • Photos (Zistil) are stored in Firebase Storage with the same encryption standards.

Local Storage

For offline-first functionality, data is cached locally on your device using secure device storage (iOS Keychain, Android EncryptedSharedPreferences). This local data syncs with the cloud when you're online and is deleted if you uninstall the app.

Security Measures

We implement industry-standard security practices:

• • Server-side user identity verification (prevents spoofing of user IDs)
• • Session token expiration and automatic rotation
• • Role-based access control for Spaces (owner/member permissions)
• • Private/public data separation (mark items as private to hide from space members)
• • Regular security audits and dependency updates

Access Your Data

You can view all your data within each app:

• • **Zistil:** Export inventory to CSV or PDF with photos (Settings → Export)
• • **Other apps:** View all data in-app. Automated export features are not yet implemented. Contact hello@zovia.studio to request a data export.

Correct Your Data

You can edit or delete any data you create directly in the app at any time. Changes sync immediately across all your devices.

Delete Your App Data

You can delete data for a specific app while keeping your Zovia account and other apps:

• • In-app: Profile or Settings → Reset [App Name]
• • Confirm deletion
• • Your data is deleted immediately (purchase history is preserved so you can restore your tier if you reinstall)

Delete Your Entire Account

To permanently delete your Zovia account and ALL data across all apps:

• • Send email to: hello@zovia.studio
• • Subject: "Delete My Zovia Account"
• • Include the email address or phone number you use to sign in
• • List which apps you've used (Zistil, Zots, Zyve, Zuzzle, Zupply, Zynq)
• • When you delete your entire account, all your data (items, counters, activities, game progress, photos, spaces) is permanently removed from our servers. Purchase records are anonymized and retained only for fraud prevention. This deletion is permanent and cannot be undone.
• • See our [Data Deletion](/data-deletion) page for detailed instructions.

Opt Out of Notifications

You can disable push notifications in your device settings (iOS: Settings → Notifications → [App Name]) or within each app (Settings → Notifications). You can also disable specific notification types (expiration alerts, smart reminders, completion notifications) individually.

Opt Out of Analytics

**Note:** Analytics opt-out is planned but not yet implemented. Currently, all apps collect anonymous usage analytics via Firebase Analytics. We do not collect personally identifiable information in analytics events.